It believes that consumer protection starts with providing an efficient system to receive and address consumer complaints fairly and transparently, thereby enhancing honesty and integrity in financial dealings among all parties The customer inquires about the responses through the on-site complaints system, using the complaint number
The complaint is sent to the bank, and the bank handles the complaint Saudi Central Bank welcomes you in our Recruitment Page, and we appreciate your interest in joining Saudi Central Bank, as we are keen in attracting highly qualified candidates to help achieve Saudi Central Bank as strategic goals

MEDGULF

The customer chooses the type of complaint.

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Banks Accounts
If the complaint is escalated to the Authority, the Authority will analyze the response and re-address the bank
Banks Accounts
The customer selects the bank to file the complaint against, compiles the data, holds the attachments for his complaint, and presses Submit the complaint
كردتلي
The Bank shall reply, and the Authority reviews, analyzes, and send an alert to the customer
The customer enters the bank complaints website
Mission We receive consumer complaints and handle them fairly and transparently within a specified period of time in addition to offering financial education and taking advantage of the best international practices in this area in order to ensure financial soundness for individuals More about SAMACares: SAMACares Portal:

MEDGULF

The customer inquires about the response through Complaints via the website and he has the freedom to accept or escalate it to the Saudi Arabian Monetary Authority.

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مراحل إذاعة شكاوى ساما تهتم الموقع الإلكتروني
SAMA also believes that consumer protection goes closely in line with enhancing financial literacy to equip individuals with the necessary knowledge that guarantees protection and immunity against financial difficulties which may be faced in their various stages of life
كردتلي
Banks Accounts