| For companies and government agencies: Communication details | Select Complaints from the e-services offered |
|---|---|
| Approved Offers: Allows you to know the details of approved offers of all service providers | For individuals: copy of the ID, contact number, details of the communication |
Providing Telecommunication services request service: A service that allows users to inquire available services at a specific location, with the ability to submit a request of unavailable services.
19| CIT Commission studies and verifies the reported violation and takes necessary action | Verify the outcome of the complaint s handling, and escalate it to the CITC |
|---|---|
| Complaints: You can submit and follow up a complaints related to the service provider |
Approved Offers: Allows you to know the details of approved offers of all service providers.
10| Meqyas: You can measure the performance of your network with accurate, detailed measures | Providing Telecommunication services request service: A service that allows users to inquire available services at a specific location, with the ability to submit a request of unavailable services |
|---|---|
| The complaint will be processed, and you will be informed | Complaints: You can submit and follow up a complaints related to the service provider |
Reports: through which you can inform CITC of any disturbing use or emergency breakdown of telecommunications service providers.