The Expedia five-star filter yields dozens of results | Check in was easy and you will find they are very accommodating |
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Regis for the 2nd time was a great experience | Hotel ALMASA Royal Palace - New Capital• New Cairo ALMASA Royal Palace - New Capital Hotel• I really hope the hotel takes the feedback on-board as it needs to improve significantly |
I want to give special shout out to the following people who were unbelievable: Hassan at the front desk, Sherif at the door, Mohammad our Butler, Monica, Donia, and in particular Heba.
12Karl not real name I recognized from the Four Seasons | Rooms are, from an American perspective, spacious, properly appointed, and beautiful with lovely finishes |
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The property, from the understated entrance to the striking sight lines in the fifth-floor lobby, is impeccable |
Overall we received a poor customer experience.